Temporary Closure Notice
Out of an abundance of caution and in response to direction received from the Illinois Gaming Board ("IGB"), Casino Queen will close temporarily to the public at 12:01 a.m. on Sunday night, March 15th. The temporary closure, which impacts gaming operations and restaurants, is expected to be 14 days. Casino Queen Hotel will also close for the same period at 11 a.m. on Monday, March 16. The RV Park will remain open at this time; however, no services will be available outside of the RV Park.
At this time, there are no reported cases of COVID-19 at the property; however, the state's efforts to slow down the virus are of paramount importance. We believe this proactive approach to implementing social distancing measures is a necessary step to help ensure the health and safety of our Team Members and valued guests.
During the closure, we will work diligently to implement additional protective measures for our guests upon re-opening. We will be closely monitoring information from the CDC and Illinois Department of Public health and will notify the public of any changes to the timing of the temporary closure should the situation change.
Rescheduled dates for any postponed promotions during the closure will be communicated via email, direct mail, phone calls, social media and our website once confirmed. Offers that have valid dates during the time of closure will be unavailable. Any valid offers remaining upon reopening will remain valid based on the dates issued. Future offers will continue to be mailed based on play and other new marketing initiatives will be introduced in the coming months.