A completed request form and copy of a valid government issued photo I.D. may be submitted for processing in one of the following ways:
1. In Person at the Cashier's Cage.
2. Mail to address:
Casino Queen, Inc.
Attn: Win/Loss Requests
200 S. Front Street
East St. Louis, IL 62201
3. Email a copy to firstname.lastname@example.org
Please allow up to 4 weeks for processing. A valid, government issued photo I.D. must be submitted with a completed form. Any forms submitted without a copy of a valid, government issued photo I.D. will not be accepted.
Win/Loss Request Form
If you have questions regarding the Request Form or your Win/Loss statement, please contact us at 618-261-8995 or email email@example.com.
Wednesdays in August! All Gold Members receive 3X base points from 8AM - 8PM
Pending IGB approval. See Cage for details. Cannot be combined with any other offer. Limit one offer per person. Limited to 2x points on video poker and table games. Electronic blackjack is ineligible.