Introduction
In order to address our patrons and visitors privacy concerns,
CASINO QUEEN has instituted this privacy policy. The policy focuses
on CASINO QUEEN'S commitment to fair information collections
practices and the protection s of privacy. Please be advised that
use of this Site signifies your consent to the terms and conditions
of this privacy policy. If you do not wish to give your consent,
please exit from this Site. This Site is maintained for the patrons
and visitors of CASINO QUEEN.
Application Of This Privacy Policy
This Privacy Policy applies to any or all web sites owned or
operated by CASINO QUEEN. This Privacy Policy does not apply to
information collected by CASINO QUEEN by means other than through
CASINO QUEEN web site('s). Certain transactions and services
offered while visiting CASINO QUEEN web sites may be processed or
provided by third parties under contract with CASINO QUEEN even
though it appears that you may not have left the CASINO QUEEN web
site. This Privacy Policy does not apply to information collected
by third parties under contract with CASINO QUEEN, except that
CASINO QUEEN will treat information it receives about you from
these third parties under the terms of this Privacy Policy.
Contacting Us
If you have any questions about this Privacy Policy, the
practices of this Site, or your dealings with this Website,
contact:
CASINO QUEEN, INC.
INFORMATION SYSTEMS DEPARTENT
200 SOUTH FRONT STREET
EAST ST. LOUIS, ILLINOIS 62201
(618) 874-5000
General Information
When you use the Internet, your web browser or client software
may transmit certain information to the servers that host the web
sites you visit. The information may include the unique number
assigned to your server or Internet connection, the capabilities
and features of your computer, your geographic location, and your
movement within and interaction with the web site, including what
pages you look at and what information you download. When you visit
CASINO QUEEN, INC web sites, our servers collect such information.
CASINO QUEEN, INC. then uses this information to generate various
statistical compilations about patrons or visitors to CASINO QUEEN,
INC. web sites.
CASINO QUEEN will automatically track and collect the following
information when you visit our site, including but not limited to
the following: (i) IP address, (ii) domain server, (iii) type of
computer, (iv) type of Web browser and miscellaneous data which is
anonymous information that does not personally identify you, but is
helpful for marketing purposes or for improving your experience on
the site.
Personal Information
In order for you to participate or access certain Queen's Club
services or other promotions that CASINO QUEEN offers periodically
via its site, we require you to provide us with information that
personally identifies you ("Personal Information"). Personal
Information may include: (i) Contact Data (such as your name,
mailing, and e-mail addresses), (ii) Financial Data (such as your
Queen's Club account number), and (iii) Demographic Data (such as
your zip code, age, and income). If you communicate with us by
e-mail, post messages on CASINO QUEEN site, or otherwise complete
online forms, surveys, or contest entries, any information provided
in such communication may be collected as Personal nformation.
Cookies
CASINO QUEEN'S site(s) use(s) cookie technology. A cookie is a
small file that contains information sent by a web site that is
saved on your hard disk or hard drive by your computer's browser.
Cookies store information that a web site may need to personalize
your experience and to gather web site statistical data, such as
which pages you visit, what material you download, your internet
provider's domain name and country, and the addresses of web sites
you visited immediately before, and after, visiting a particular
web site.
CASINO QUEEN'S site(s) use(s) cookies to collect and store your
preferences for viewing our site(s). In addition, CASINO QUEEN'S
site(s) use(s) cookies to provide a unique identifier to your
computer so that we can generate statistics regarding usage of our
site, such as the percentage of repeat visitors and other general
statistics. The unique identifiers are not matched with any
personal information. Moreover, cookies used by CASINO QUEEN do not
store any Personal Information about you.
To browse the Internet and this site without cookies, you can
configure your browser to reject all cookies or to notify you when
each cookie is offered so that you can accept or< reject each
cookie. You may not be able to conduct some transactions or use
some services on this sites if you disable your browser from
accepting cookies.
Uses For Collected Information
CASINO QUEEN'S collecting of General, Personal or Other
Information is to provide you, the user, with the most personalized
Web experience possible and our company with an effective means to
reach the right audience. CASINO QUEEN may use the information
collected by us or third parties that contract with us for all of
the following reasons: (1) for marketing purposes, including, but
not limited to, notifying you of special promotions, offers and
events; (2) to process and fulfill reservations and make a record
of reservations; (3) to process and fulfill purchases and make a
record of purchases; (4) to enable us to contact you for
confirmation or customer service after reservations and purchases
are made or after you sign up for or participate in certain
activities; (5) to respond to inquiries, complaints and other
communications; (6) to cross-reference with other Personal
Information that we have acquired about you or may acquire about
you through other sources; and (7) for profiling or demographic
purposes.
Disclosure Of Information We Collect
Except as provided below, CASINO QUEEN will not sell, trade, or
disclose to third parties, other than those that contract with us,
any Personal Information obtained through CASINO QUEEN Web Site(s)
or obtained from third parties that contract with us, without your
consent. CASINO QUEEN may disclose Personal Information: (1) to
comply with a court order, subpoena, search warrant or other legal
process; (2) to comply with legal, regulatory or administrative
requirements of any governmental authorities; (3) to protect and
defend CASINO QUEEN, its subsidiaries and affiliates, and all of
their officers, directors, employees, attorneys, agents,
contractors, and partners, in connection with any legal action,
claim or dispute; (4) to enforce the terms of use of this site; (5)
to prevent imminent physical harm; (6) to businesses that CASINO
QUEEN may use for purposes of performing functions on behalf of
CASINO QUEEN, such as companies that process credit card
transactions; and (7) in connection with the sale, assignment, or
transfer of CASINO QUEEN property or this web site.
User Choice Regarding Collection, Use And Distribution Of
Personal Information
General information is collected whenever you browse our sites.
CASINO QUEEN'S site does not provide any means for opting out of
providing general information when you browse this site. However,
privacy software that prevents the disclosure of general
information is commercially available.
You can browse much of this site without providing any Personal
Information. However, providing Personal Information is required to
use most of our services offered through this site, including, but
not limited to, making restaurant or hotel reservations, making
purchases or participating in periodic promotions or other special
events.
If you do not wish to receive information and promotional material
from us or from third parties that contract with us, you may select
the appropriate "opt-out" option each time we ask you for Personal
Information.
Access
The General, Personal or Other Information collected through
this site or provided by third parties who contract with us is not
currently accessible to you, except that confirmation is provided
for some transactions and services, such as reservations and
purchases. In order to ensure that all of your Personal Information
is correct and up to date, you will, in the near future, be able to
visit Edit My Profile. Here, you will be able to: a) review and
update your Personal Information that we have already collected;
(b) choose whether or not you wish us to send you information about
our Company, or promotional material from some of our owned or
operated properties or our strategic alliance partners; or (c)
choose whether or not you wish us to share some of your Personal
Information with third parties.
Lost Or Stolen Information
You must promptly notify us if your Queen's Club card, user
name, or password is lost, stolen, or used without permission. In
such an event, we will cancel that Queen's Club card, user name or
password and update our records accordingly.
Other Limits To Your Privacy
The Site contains links to other websites. We are not
responsible for the privacy practices or the content of such
websites. Any information that is disclosed in these areas becomes
public information. We have no control over its use and you should
use caution when deciding to disclose your Personal
Information.
Security
General information and Personal Information collected by CASINO
QUEEN'S site is stored on secure servers. The secure servers are
protected by firewalls and other standard security procedures. The
secure servers are not generally accessible by unauthorized third
parties, but may become accessible in the event of a security
breach.
Changes To Privacy Policy
We reserve the right, at any time and without notice, to add to,
change, update, or modify this Privacy Policy, simply by posting
such change, update, or modification on the Site. Any such change,
update, or modification will be effective immediately upon posting
on the Site.
Age Restrictions And The Children's Online Privacy Protections
Act
Pursuant to law, persons under the age of twenty-one (21) are
not permitted to gamble in casinos and are not permitted in the
gaming areas of CASINO QUEEN. In accordance with the Children's
Online Privacy Act and the regulations promulgated by the Federal
Communication Commission, persons younger than 21 years of age are
not allowed to use our Site, accept offers, or win contests, and we
do not collect information from such persons. We reserve the right
to verify age at any time for any reason and may reject a person
who does not have valid age identification at any time while
conducting business at CASINO QUEEN.
